Training and Support

Rapid Insight is dedicated to ensuring that every owner of our software is an active, productive and enthusiastic user!  We are proud of the level of personalized support we can offer our customers and strive to improve the quality of the training and troubleshooting resources that are available.

Rapid Start Tutorials


Training Videos




Other Resources

Customer Presentations
We also provide customer presentations that demonstrate how our customers have addressed specific business needs with the software.

Live Webinars
Live webinars are provided on a regular schedule for both basic, introductory needs and advanced users.  Check out the schedule at our Webinars page

Telephone and Email Support

To request product support and/or training:

By Phone: 603-447-0240.  Mon – Fri, 8:00AM-5:00pm ET

By Email:

Project Services and One-on-One Training Sessions
For users requiring in-depth assistance to develop their projects or for those looking for specialized training sessions, Rapid Insight offers a fee-for-service option.  Learn more about our Project Services offerings here.