With free and unlimited training and support,
we have your back from day one.
Rapid Insight is vested in your success.
I think Rapid Insight has one of the most responsive support teams I have ever worked with, be it via email, Twitter, or on the phone. On top of that, they really know their stuff and are always willing to help no matter how small or large the problem is.Kenneth
The thing that sets Rapid Insight apart from other software vendors is the level and quality of support that they provide. When you call them, to start with, you are able to quickly get a real person on the phone. Not only that, it’s always a person that’s highly knowledgeable. Their customer support is truly outstanding!Alison
Rapid Insight support functions at a different level. Every single call is handled by an incredibly talented, thoughtful, and engaged human. My support needs are never left unresolved, and I almost always learn something new in the process. It’s not just support, it’s product education. Amazing!Ben
UNPARALLELED SUPPORT FROM RAPID INSIGHT’S TEAM OF EXPERTS
Let’s face it. From time to time, we all need a little help. While most software companies direct users to lengthy documentation, bottomless forums, meandering discussion groups or dreadful self-help videos, Rapid Insight is different. We lock arms with our customers to ensure their success. In most cases, a quick phone call, screen share or live chat is all it takes to get you back to work… and we love doing it. Rapid Insight’s exceptional, high-touch service is unlike anything else you’ll experience in the data analytics space.
The knowledge and promptness of anyone at Rapid Insight is so valuable. Thank you.Michelle
Rapid Insight customer support rivals DISNEY…truly…that’s how good it is! More times than not, not only are my emails answered quickly, but I can be on a support call/screen share, same day. No lines, no waiting! I have never felt “alone” when working on a project or troubleshooting and never have I felt like an “inconvenience” for calling/emailing with questions. 100% satisfaction!Natalie
I depend on the power of Rapid Insight products to deliver timely and accurate data analysis to university leadership. It is my go-to technology for keeping decision makers well informed and it has positively impacted results. Our ability to succeed with Enrollment Management starts with Veera and ends with reaching targets. The customer service is far superior to other vendors that I work with and the cost/value ratio can’t be beaten.Mike
Extraordinary Service from Extraordinary People
Rapid Insight analysts are here to help in a number of different ways.
FREE TRAINING AND SUPPORT
By phone, email, live chat, screen sharing, at our annual User Conference, or even on Twitter, our team is ready to give you the support and training you need to get the most out of Veera. In addition to the training resources provided on the website and embedded in our products, it’s good to know our team is just a call or click away.
For those projects where extra help is required, we’re happy to work together with you or for you, on an hourly or project basis.
Harness the power of many.
Create and share reports and datasets across the enterprise,
and put analytical power in the hands of everyone.
Veera creates a truly data-driven culture. Try it for yourself today.